When Anita and her partner left Malaysia, they were eager to find a fresh start in Australia.
But when it came to finding a good job, Anita faced significant barriers, including limited employment experience and communication challenges due to English not being her first language.
Eligible for Disability Employment Services (DES) for mental health support, Anita’s journey brought her to APM Burwood, where Employment Consultant Harpreet was ready to help.
“Anita had experienced a lot of challenges; her positive attitude is a testament to her,” Harpreet said.
“She was so enthusiastic to start a new life in Australia.”
Harpreet and Anita began by refining her cover letter and resume. Once these were ready, they embarked on the job hunt.
Anita quickly got accepted into Cabin Services Australia’s Pre-Employment Program, where she briefly worked as a cleaner at the Domestic Airport.
Despite setbacks, Anita remained hopeful of finding a supportive and understanding workplace.
Recognising the communication barriers Anita faced as a member of a culturally and linguistically diverse (CALD) community, Harpreet continued to support her.
When Anita secured an interview with Synergy Food Group, Harpreet was very supportive, highlighting Anita’s motivation and positive attitude.
Synergy agreed to a paid work trial for Anita, and after just an hour, they called Harpreet to offer her a job, impressed by her performance.
Synergy Food Group praised Anita for being “humble and hard-working,” her ability to follow instructions, and her “fantastic attitude towards her job.”
With this new role, Anita and her partner are now well on their way to a bright future in their adopted country, with ongoing support from Harpreet and APM.
Anita’s story show’s the power of perseverance and the support provided by APM’s dedicated team members, helping individuals from CALD communities overcome barriers and achieve employment success.
Inclusive Employment Australia
Disability Employment Services (DES) was replaced by Inclusive Employment Australia on 1 November 2025.
The new program aims to help more people with disability, injury, or health conditions prepare for, find and keep a job.
APM Employment Services is a national provider and can help you get started.
Learn more at apm.net.au/iea or call 1800 276 276.